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Frequently Asked Questions
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Meritain Health portal user guideClick here to learn how to register, print an ID card, view your claims, and much more!
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Insurance carrier contact informationMedical: Meritain 1-800-925-2272 www.meritain.com Prescription: SmithRx 1-844-454-5201 www.smithrx.com Mail order prescription: Amazon Pharmacy (through SmithRx) 1-855-206-3605 www.amazon.com/smithrx
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Search for a Medical providerClick here and select Aetna Choice POS II (Open Access).
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Estimate the cost of a service or procedureClick here to learn more about the Meritain Cost Estimator Tool.
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Prescription medicine information through SmithRxCovered prescriptions: Click here to determine which medications are covered under your plan and any applicable limitations. Mail order pharmacy information: Click here for enrollment instructions. Other helpful resources from SmithRx, your Prescription provider: Understanding your SmithRx prescription benefits (in English and Spanish) National chain pharmacy listing How to use the SmithRx portal
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What is the KISx Program?KISx (pronounced "Kiss") is a new program that allows you to pay $0 out of pocket for over 400 procedures. So rather than paying your normal copay or deductible on a knee replacement, for example, you could now receive it for free! ​ Click here to learn more.
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