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Found Program

Found: Your Personalized Weight Care Program
Found is a comprehensive virtual weight care program designed to help you achieve your health goals through personalized care and expert support. This program is available at no cost to all associates and eligible dependents (ages 18+) enrolled in CES's medical plan.

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Why Choose Found?
Found takes a unique approach to weight care by focusing on your biology, medical history, and lifestyle. With a dedicated team of board-certified obesity medicine experts and health coaches, you'll receive a personalized treatment plan tailored to your unique needs.

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What's Included:

  • 1:1 Virtual Visits: Connect with board-certified obesity medicine experts via video or messaging.

  • Personalized Treatment Plans: Designed based on your biology, medical history, and goals.

  • Comprehensive Medication Toolkit: Access to both GLP-1 and non-GLP-1 options, as prescribed by a physician if requirements are met.

  • Health Coaching and Support: Receive lifestyle guidance from certified health coaches.

  • Interactive Educational Resources: Learn through engaging content that promotes lasting behavior change.

  • Community Support: Join an in-app community to connect with others on a similar journey.

  • Found AI Assistant: Get personalized meal plans, recipes, and more.

  • Easy Access: Use the program via a browser or mobile app.

 

How to Enroll
Visit the dedicated Found enrollment page at joinfound.com/employers/pareto-health. Follow the simple intake process, which takes only a few minutes. Be sure to select "My employer provides Found as a benefit" to ensure access to the program.

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Cost and Coverage
The Found program and its core services are provided at no cost to you. However, some services, such as specific medications (like GLP-1s), may involve out-of-pocket costs based on your medical plan (copays or deductibles may apply). Read the FAQs below for more informaiton about consts and coverage.

  • Meritain Health portal user guide
    Click here to learn how to register, print an ID card, view your claims, and much more!
  • Insurance carrier contact information
    Medical: Meritain 1-800-925-2272 www.meritain.com Prescription: SmithRx 1-844-454-5201 www.smithrx.com Mail order prescription: Amazon Pharmacy (through SmithRx) 1-855-206-3605 www.amazon.com/smithrx
  • Search for a Medical provider
    Click here and select Aetna Choice POS II (Open Access).
  • Estimate the cost of a service or procedure
    Click here to learn more about the Meritain Cost Estimator Tool.
  • Prescription medicine information through SmithRx
    Covered prescriptions: Click here to determine which medications are covered under your plan and any applicable limitations. Mail order pharmacy information: Click here for enrollment instructions. Other helpful resources from SmithRx, your Prescription provider: Understanding your SmithRx prescription benefits (in English and Spanish) National chain pharmacy listing How to use the SmithRx portal
  • What is the KISx Program?
    KISx (pronounced "Kiss") is a new program that allows you to pay $0 out of pocket for over 400 procedures. So rather than paying your normal copay or deductible on a knee replacement, for example, you could now receive it for free! ​ Click here to learn more.

Your Healthcare Advocate

We have a dedicated Healthcare Advocate from Lacher who is ready to help you with:
 

  • Claims that you believe haven’t been properly paid

  • Questions regarding a bill sent by a doctor, dentist, lab or hospital

  • Further clarification on any insurance matters

  • Questions about your healthcare benefits

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Stephanie Cassel

Direct line: 267-498-0600

stephanie@lacherinsurance.com

Fax: 215-723-8604

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